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Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ansible or shell scripting, Ultimately, you will execute and automate operational processes fast, accurately, and securely.
Job Responsibility:
Implement integrations requested by Internal teams / customers
Provide Level 2 technical support and queries coming from Internal teams
Build tools to reduce occurrences of errors and improve customer experience
Perform root cause analysis for production errors
Investigate and resolve technical issues, Deploy updates and fixes
Develop scripts to automate visualization
Design procedures for system troubleshooting and maintenance
24*7 support, should be flexible for shifts
Requirements:
5-8 years of Experience
B.E/B. Tech/BCA/MCA
Candidate must be associated with computers & technical background