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At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). As a member of the admin/support team, you will play a pivotal role in supporting and maintaining Splunk, contributing to its efficient operation and strategic development, and migrating to a new observability model. Key responsibilities include supporting a 100TB Splunk Enterprise, troubleshooting and resolving issues, identifying opportunities for enhancement, and documenting procedures. Additionally, you may contribute to the development of observability dashboards and configure monitoring and alerting systems. Strong communication skills and the ability to plan, coordinate, and implement changes are essential.
Job Responsibility
Lead day-to-day activities for maintaining Splunk, including setup, ingestion, and reviewing dashboards/reports/alerts
Provide support for Splunk administration, monitoring system health, and addressing issues promptly
Proficiency in Monitoring Tools, Linux administration, and Splunk administration, including installation, configuration modification, and agent management
Develop and understand scripts for managing and supporting a large Splunk environment on Linux
Coordinate software version changes and utilize utility tools for system monitoring
Contribute to process improvement and additional platform support roles, including software upgrades
Lead the team on projects as a primary project organizer
Requirements
Minimum of 10 years' experience supporting large Splunk Enterprise deployments
Expertise in Splunk administration and implementation, Splunk SPL, and Linux administration (RHEL)
Experience with bash/shell scripting and Python scripting
ITIL Certified and familiar with structured environments for problem, change, and incident management
RedHat Certified/Admin
Bitbucket/GitHub proficient
Regex proficient
Ability to manage multiple concurrent projects, meet deadlines, and ensure uptime
Quick learner with strong adaptability and retention of Splunk and observability knowledge
Nice to have
Excellent teamwork, communication, and writing skills
Industry certifications are desirable
What we offer
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Medical, dental and vision benefits
401(k) and employee stock purchase plans
Tuition reimbursement to keep developing your career
Paid parental leave and adoption/family building benefits
Sabbatical leave available after five years of employment