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Robert Half Logo Robert Half · IT - Administration

Systems Engineer/Network Engineer

United States, Ridgefield · Job Posted April 27, 2026
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Job Description

We are looking for a Systems Engineer/Network Engineer to join a client-focused team in Connecticut on a contract basis. This role is ideal for a hands-on technical specialist who can resolve infrastructure and network issues efficiently while delivering a high standard of support. The position involves working across server, network, cloud, and end-user environments, with regular communication to ensure clients stay informed and supported.

Job Responsibility

  • Deliver responsive and detail-oriented technical support to clients, ensuring a positive service experience throughout each interaction
  • Investigate, prioritize, and resolve incoming support requests while managing work effectively within an active ticket queue
  • Administer and support business technology environments, including Windows systems, Microsoft 365, remote connectivity tools, and mobile devices
  • Maintain and troubleshoot network infrastructure such as routers, firewalls, switching, VLANs, ports, and access control configurations
  • Manage directory services and policy administration, including Active Directory, Azure Active Directory, and Group Policy settings
  • Support virtual server platforms and related infrastructure across VMware and Hyper-V environments
  • Assist with backup and disaster recovery solutions to help protect client systems and data availability
  • Coordinate with vendors and internal team members to address complex issues, communicate progress, and resolve escalated incidents
  • Record service activity, time, expenses, and technical notes accurately in ConnectWise while following the assigned daily schedule

Requirements

  • Hands-on experience supporting Active Directory, Azure Active Directory, and Microsoft Windows Server environments
  • Working knowledge of Microsoft Exchange, Office 365, and Citrix technologies in business settings
  • Practical experience with network and security platforms such as SonicWALL, Palo Alto, and Meraki
  • Strong understanding of routing and switching concepts, including ACLs, VLANs, ports, and firewall administration
  • Background supporting virtualization platforms, specifically VMware and Hyper-V
  • Ability to troubleshoot technical issues efficiently, manage multiple priorities, and adapt in a fast-paced support environment
  • Clear communication skills with the ability to explain issues, updates, and resolutions to clients and team members professionally

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Enrollment in our company 401(k) plan
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