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As a Systems Engineer in Palantir’s Technical Operations (IT) group, you’ll be joining a team that is the focal point for every major business workflow and decision at Palantir. You will be responsible for designing, building, and maintaining the infrastructure powering Collaboration across the business. You’ll partner with our internal and external stakeholders to adapt industry tools to Palantir’s evolving needs, as well as expanding our use of Palantir Foundry and AIP for internal workloads. As a member of the Collaboration Tools team, you’ll provide technical expertise and vision to key stakeholders. On any given day, you could be finding ways to programmatically manage complex systems with code, working with other internal teams to ensure services are highly available, or working with Information Security to harden critical systems.
Job Responsibility:
Configure and manage both commercial and GCC High M365 and Azure environments
Act as Microsoft 365 SME and point of escalation for tech support and operations teams within the broader IT organization
Drive the implementation of Microsoft products and workflows, developing creative technical solutions that enhance and streamline business operations
Partner with Palantir’s Compliance teams to maintain compliance with key regulatory frameworks, and with the Information Security team to maintain security posture while improving user efficiency
Research, develop, and deploy new techniques to manage our systems programmatically and eliminate manual work
Incorporate the latest industry trends and standards into Palantir’s continually evolving M365 environment
Requirements:
Experience automating solutions using PowerShell and the Microsoft Graph API
Experience configuring, administering, and owning Microsoft 365 and Azure environments
Fluency in at least one programming language, and a commitment to automating solutions
Excellent interpersonal communication and customer service skills
Proactive collaboration with the larger IT organization to identify potential large scale problems
Motivation and ability to work as part of a distributed team
Excellent time management and multi-tasking skills
Actively maintain knowledge of the latest technology, and industry trends
An active Secret Clearance or ability and willingness to obtain
Willingness to participate in on-call rotation
Ability to thrive in a flat, dynamic setting that values independence and self-guidance
Knowing the latest evolving technologies, using your knowledge to be a vocal participant in system development discussions
Ability to exercise judgment and composure in high-pressure situations
Excellent customer service skills and passion for developing positive relationships with internal users and leadership
What we offer:
Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
Commuter benefits
Take what you need paid time off, not accrual based
2 weeks paid time off built into the end of each year (subject to team and business needs)
10 paid holidays throughout the calendar year
Supportive leave of absence program including time off for military service and medical events
Paid leave for new parents and subsidized back-up care for all parents
Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
Stipend to help with expenses that come with a new child