Systems Engineer II

• Serves as a Tier-II or Tier-III support resource, engaging other team resources as necessary and as defined by support processes
• Participates in the deployment of infrastructure systems for IT and business customers
• Takes ownership of the timely completion of assigned project tasks
• Represents the Server Design, Development and Enterprise Storage team in a positive and constructive manner
• Supports and maintains a usable system for the end users
• Maintains documentation on the systems technical configuration, contacts and functionality
• Responsibilities include planning and scheduling system upgrades and updates
• Works with application administrators to insure retention periods for the application data are following Hospital or regulatory requirements
• Apply approved procedures and industry best practices on performance, confidentiality, integrity, and availability of applicable systems or solutions to deployed systems
• Functions as the coordination point for issues related to the applications, between functional administrators and TRC
• Act as an escalation point for issues with assigned systems that cannot be resolved in TRC

• High School Graduate
• 5 or more years Experience in IT Field

Bachelors Degree in Information Technology or related field or 2:1 equivalent experience