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Systems Engineer I

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Mollie

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Location:
Italy , Milan

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As an Enterprise Application Engineer, you possess extensive knowledge of administering and managing the most essential enterprise applications, including Google Workspace, GAM, JIRA, HiBob, Slack, Okta, Scripts, and more. Your tech-savviness and expertise in working with APIs enable you to excel in building 'client-side' solutions. Thanks to your contributions, our current and new colleagues can work smoothly, driving the continued growth of Mollie. To maintain our high level of support, we are seeking a talented individual to join our Enterprise Applications team and play a key role in managing and improving the Enterprise Applications fleet. By taking ownership of the Software/SaaS, Applications portfolio, you will ensure that Mollie always aims for the best solution.

Job Responsibility:

  • Elevate our Google Workspace environment to ensure seamless collaboration and productivity for our teams
  • Managing and improving our Atlassian suite, enabling smooth project management and effective collaboration
  • Administer, configure, and integrate our HRIS (HiBob) to ensure accurate data management, streamlined workflow processes, and seamless integration with internal platforms and external systems
  • Maintain comprehensive documentation of system configurations, processes, and integrations to support future scalability and compliance with organizational policies
  • Plan, design, develop, and test software systems or applications, including cloud-based and internet-related tools, to enhance existing products and create new solutions
  • Enable solutions that consider APIs, security, scalability, manageability, usability, and other critical factors to deliver complete and efficient solutions
  • Identify opportunities to reduce technology spend and complexity, optimizing application usage
  • Act as the escalation point and mentor for IT Engineers, resolving technical issues within the support portfolio
  • Drive improvements, participate in projects, and continuously improve services to enhance efficiency and user experience
  • Provide expert input in the design of strategic initiatives, focusing on the technology used and approaches to development and integration
  • Ensure all applications and business automation platforms are reliable, resilient, secure, and compliant
  • Collaborate with vendors to develop, install, and troubleshoot application systems, software, and development, enhancing the effectiveness of supported applications

Requirements:

  • A customer-first mindset, dedicated to meeting and exceeding user needs
  • 4+ years of experience as a System Engineer or Enterprise Applications Engineer
  • Advanced skills in managing Google Workspace, Okta, JIRA, Slack, GAM, Atlassian, HiBob and other industry-leading systems/platforms
  • Understanding of Software/SaaS asset management and application lifecycle management principles
  • Advanced technical troubleshooting abilities, ensuring efficient problem resolution
  • Impeccable technical documentation and knowledge base writing skills
  • Ability to work independently and with excellent organization, prioritizing a busy workload effectively
  • Collaborative spirit, capable of working with cross-functional team members to meet customer needs
  • Proactive in promoting technology innovation, researching and identifying relevant technologies
  • Familiarity with installation and delivery of applications software using the development lifecycle
  • Knowledge of Information Technology and Security-related practices to safeguard assets and data
What we offer:
  • Noise cancelling headphones
  • MacBook
  • Birthday off
  • Complimentary baby days
  • 20 days working from abroad
  • 25 holiday days
  • Work from home budget
  • Bike lease plan
  • Internet allowance
  • Wellbeing program
  • Pension plan
  • Health insurance
  • Bonus scheme
  • Equity plans
  • Referral bonus
  • Learning platform
  • Mentor program

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
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