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Systems Business Analyst

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Robert Half

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Location:
United States , Hagerstown

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

In this role, you will play a vital part in supporting system transitions, improving processes, and collaborating across departments to ensure operational efficiency. This position offers the opportunity to contribute to meaningful projects while assisting in day-to-day activities critical to municipal functions.

Job Responsibility:

  • Collaborate with various departments to gather and analyze reporting requirements and ensure accurate data extraction
  • Support the transition from the Munis legacy system to Workday, including data structure optimization and process improvements
  • Assist in the development and conversion of reporting tools, such as Crystal Reports, to meet organizational standards
  • Perform discovery and analysis to identify opportunities for enhanced operational efficiency and streamlined workflows
  • Provide expertise in municipal finance and accounting processes, including property tax files and real estate reporting
  • Address day-to-day system needs, particularly during high-demand periods such as tax season
  • Lead initiatives to modernize archaic processes and implement innovative solutions
  • Work closely with IT and external consultants to ensure seamless integration of systems
  • Ensure data integrity and accuracy within the Munis system
  • Contribute to long-term projects and strategies aimed at improving system functionality and organizational performance

Requirements:

  • Extensive experience with Munis system is mandatory
  • Strong background in business reporting and data analysis
  • Proven ability to support system conversions and implementations, particularly involving Workday
  • Experience with municipal or government operations and workflows
  • Solid understanding of finance and accounting processes, including tax-related activities
  • Proficiency in data structure optimization and reporting tool development
  • Effective communication skills for collaboration across departments and with external consultants
  • Ability to manage both day-to-day tasks and long-term project initiatives
What we offer:
  • medical, vision, dental, life and disability insurance
  • 401(k) or deferred compensation plan
  • paid time off for vacation, personal needs, and sick time
  • paid holidays

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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