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Systems and Support Engineer

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Parking Network B.V.

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Location:
United States , San Diego

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking an experienced Systems and Support Engineer to help support our rapid growth. This role is crucial in ensuring the seamless operation of our systems and delivering outstanding client support.

Job Responsibility:

  • System Management: Oversee and manage multi-operating systems environments, ensuring they are up-to-date, secure, and performing optimally.
  • Client Support: Handle technical support tickets, troubleshoot issues, and provide solutions to ensure client satisfaction and system uptime.
  • Software Maintenance: Regularly patch, update, and debug both proprietary and third-party software components used in our vision systems.
  • Troubleshooting: Diagnose and resolve complex hardware and software issues affecting system performance.
  • Documentation: Maintain detailed documentation, prepare client responses, and update internal knowledge bases.
  • Project Support: Assist in the deployment of new projects, ensuring scalability and robustness of systems.

Requirements:

  • Experience: Proven experience in IT support, preferably within embedded systems, vision systems, or a similar technical field. Experience in B2B environments is a plus.
  • Skills: Proficient in multiple operating systems (Linux, Windows).
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of network protocols and system architecture.
  • Excellent communication skills for client interaction.
  • Familiarity with vision system technologies or related fields is beneficial.
  • Certifications: CompTIA A+, Network+, or related certifications in technology or vision systems are advantageous but not mandatory.
  • Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Nice to have:

  • Experience in B2B environments is a plus.
  • Certifications: CompTIA A+, Network+, or related certifications in technology or vision systems are advantageous but not mandatory.
What we offer:
  • Competitive salary and benefits package.
  • Opportunity to lead a dynamic tech company through growth and innovation.
  • Support to attend industry conferences and continuous professional development.

Additional Information:

Job Posted:
May 03, 2026

Expiration:
May 15, 2026

Work Type:
On-site work
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