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From Came Parkare we will incorporate a N2 Support Technician for our Customer Service department to provide remote technical assistance to our customers. With communication skills between colleagues and clients in a multicultural environment.
Job Responsibility:
Monitoring, supported by the ticketing tool, of the assigned interventions, until their closure
Documentation of incidents in our knowledge base
Remote connection to car parks, to manage incidents that may arise with the use of our applications
Remote application configuration and update
Participation in application implementation and integration projects
Remote support for our subsidiaries around the world.
Requirements:
Intermediate studies such as Intermediate Degree in Computer Science or Higher Technician in Computer Science, as well as higher studies in Computer Engineering
High level of English (enough to deal with clients in this language)
Minimum demonstrated experience of 2 years: Knowledge of programming languages, such as C+, SQL Server, Linux...
Windows 10 Knowledge
Advanced knowledge of Database Structures (SQL)
Advanced knowledge in scripting, C#
Systems administration skills
Knowledge of fault analysis and repair
Software knowledge: communications, protocols, networks, basic database management, etc.
Operating environment: Windows XP, Windows 7, Windows Server, SQL Server.
What we offer:
Subsidised restaurant card per company
Flexible remuneration applicable to medical insurance and restaurant ticket extension
Dynamic environment and growth opportunities in an expanding sector.