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This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation.
Job Responsibility:
Maintain systems critical to GSOC's system operations function
Perform system administration of Operational Technology systems (installation, patching, backup/recovery, performance monitoring, cyber security hardening)
Maintain awareness of NERC Reliability and CIP standards
Implement and manage infrastructure tools for system configuration consistency
Develop processes and documentation for systems management
Participate in Change Management Program
Collect evidence for NERC CIP compliance
Coordinate with Control Center, EMS, Security, Networking, Enterprise IT teams
Coordinate with GTC and OPC operations
Participate in on-call 24x7 support rotation
Develop and maintain OT physical/virtual server environment including hypervisors and storage
Identify operational process improvements
Research and implement new technologies
Work with technology vendors
Serve as project engineer for Power Technology projects
Provide training and mentoring (Levels IV-V)
Serve as technical lead (Levels IV-V)
Collaborate with management (Levels IV-V)
Serve as lead department engineer and technical leader (Level V)
Requirements:
Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering
Level I: 0 to 24 months work experience in system administration, cyber security or related
Level II: 2+ years work experience as stated
Level III: 4+ years work experience as stated
Level IV: 6+ years work experience as stated
Level V: 8+ years work experience as stated
or equivalent education and experience as per level
Must be able to pass NERC CIP PRA screening
Nice to have:
Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, Incident Response
Experience providing 24x7 support for real-time data communications systems
Experience with datacenter infrastructure technology (virtualization, HCI, storage, firewalls, enterprise backup/recovery, zero trust network architecture)
Understanding of ITIL-based Incident, Asset, Change Management systems and experience with ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow
Experience with Windows Server/Workstation, SQL Server, Linux administration
Knowledge of database technologies (Microsoft SQL, Oracle, MySQL)
Excellent organizational, customer/team communications, verbal and written communication skills
CISSP, GCIP, MCSA, MCSE, NCP-MCI certifications
What we offer:
Comprehensive medical, dental, and vision coverage