Systems Analyst Jobs

Revel IT

Location:
United States, Columbus

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Collaborate with business stakeholders, solution architects, and development teams to design, document, and analyze tax and OMS business processes. Defines and validates integration specs between Manhattan OMS, Vertex O Series, and SFCC for seamless order flow and tax calculation.

Job Responsibility:

Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing
Participate in integration design meetings and create documentations as needed
Translate business requirements into functional and technical specs of development teams
Support system testing (SIT/UAT), debug defects, and schedule issue resolution across various teams
Ensure data integrity and consistency between OMS, SFCC, Vertex, and downstream systems such as ERP (e.g., SAP)
Assist in end-to-end process documentation and operational handover materials
Provide support for continuous post go-live fixes, defect triage, and production issue analysis
Evaluate integration performance, identify bottlenecks, and recommend optimization opportunities across OMS-Tax-Web flows
Ensure tax configurations and order flows meet compliance standards and audit requirements, coordinating with Finance/Tax teams as needed
Provide knowledge sessions, training materials, and walkthroughs for business users and support teams post go-live

Requirements:

5+ years of experience as a Systems Analyst, preferably in Retail, eCommerce, or OMS implementations
Practical experience of integrating with Order Management Systems (preferably Manhattan OMS)
Knowledge on Vertex O Series (Cloud/SaaS) or similar tax engines (e.g., Avalara, Thomson Reuters)
Experience of working with REST/SOAP APIs, middleware (iPaaS), and integration mapping
Strong skills in requirements gathering, functional documentation, and process flow design
Familiarity with JSON, XML and integration testing tools (e.g. Postman, SOAPUI)
Understanding of retail order lifecycle, taxation logic and payment flows
Experience with Agile/Scrum methodology, JIRA/Confluence and version control (e.g. Git)
Ability to work in cross-functional teams (developers, QA, infrastructure, vendors)
Analytical, troubleshooting, and communication skills

Additional Information:

Job Posted:
December 11, 2025

Work Type:

Hybrid work

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Systems Analyst