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Systems Analyst

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Robert Half

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Location:
United States , Jacksonville

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re seeking a Systems Analyst with strong experience supporting Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD) to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of technical identity systems and business analysis, supporting both enterprise users and application integrations. You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.

Job Responsibility:

  • Design, configure, and support SSO integrations using SAML, OAuth 2.0, and OpenID Connect
  • Administer and support Microsoft Entra ID (Azure AD) and on-prem Active Directory in hybrid environments
  • Manage user accounts, security groups, RBAC, and identity lifecycle processes
  • Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications
  • Support B2B/B2C identity scenarios, guest access, and external identity providers as needed
  • Enforce security best practices including least privilege (PoLP) and segregation of duties (SoD)
  • Gather and document business and technical requirements for identity-related initiatives
  • Translate business needs into functional specifications and integration designs
  • Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides
  • Partner with stakeholders to analyze gaps and recommend identity and access improvements
  • Support UAT, releases, and post-implementation validation
  • Provide Tier 2/3 support for identity and access issues, including on-call rotation if required
  • Act as a liaison between technical teams and non-technical business users
  • Coordinate with vendors and application teams during SSO onboarding and upgrades

Requirements:

  • Experience supporting SSO and identity federation
  • Hands-on experience with Microsoft Entra ID (Azure AD) and Active Directory
  • Working knowledge of SAML, OAuth 2.0, OpenID Connect
  • Understanding of IAM concepts, RBAC, MFA, and identity lifecycle management
  • Strong analytical, troubleshooting, and documentation skills
  • Ability to communicate technical concepts clearly to non-technical audiences

Nice to have:

  • Experience with identity platforms such as Okta, Ping Identity, or similar
  • Exposure to hybrid identity environments (Azure AD Connect, Cloud Sync)
  • Familiarity with API integrations and SaaS application onboarding
  • Experience working in Agile environments using Jira, Confluence, or similar tools
  • Background in regulated or enterprise environments (healthcare, finance, education, etc.)
What we offer:
  • Competitive compensation and growth opportunities
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in company 401(k) plan
  • free online training

Additional Information:

Job Posted:
January 06, 2026

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