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Systems Analyst / Web Admin

United States, Worcester · Job Posted July 03, 2026
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Job Description

We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems.

Job Responsibility

  • Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities
  • Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance
  • Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs
  • Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements
  • Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise
  • Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms
  • Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems
  • Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation

Requirements

  • Associate's degree in Computer Science, Information Systems, or a related discipline
  • At least 5 years of experience in web administration, web development, or systems analysis roles
  • Minimum of 5 years of hands-on experience administering Drupal 8 or newer versions
  • Working knowledge of Windows server environments, including support within enterprise settings
  • Proficiency with Composer for managing Drupal dependencies and application components
  • Strong problem-solving, communication, and customer support skills in technical environments

Nice to have

  • Experience with SharePoint Online administration and enterprise collaboration platforms is highly valued
  • Familiarity with hosting solutions such as Pantheon or Acquia and exposure to large-scale web ecosystems is preferred

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan

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