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We are looking for an experienced Systems Administrator to oversee and optimize our Dynamics 365 Finance and Operations (D365FO) platform. In this role, you will ensure the system operates efficiently, securely, and aligns with organizational goals. This position offers the opportunity to collaborate with various teams and stakeholders to enhance system functionality and resolve technical challenges.
Job Responsibility:
Monitor and maintain the performance, security, and stability of the D365FO environment
Execute system updates, patches, and upgrades in coordination with Microsoft and internal teams
Configure and manage user access, roles, and security permissions within D365FO
Support integrations and troubleshoot issues related to printers, RF guns, and other connected devices
Set up and manage reporting systems, including Power BI and SharePoint configurations
Track system performance and logs, ensuring efficient operation and addressing any anomalies
Maintain app registrations, client keys, and store entity configurations in D365FO
Ensure compliance with IT policies, licensing requirements, and industry best practices
Collaborate with business stakeholders, vendors, and IT teams to optimize system functionality
Provide training and guidance to users to enhance system utilization
Provide technical support to end-users, troubleshooting system-related issues
Assist in user onboarding for regular user, warehouse worker, security role setup
Develop and maintain documentation for system processes and daily support in DevOps
Configure workflows, SMTP, Email Template, Batch job and embedded EDI batch job, Alert system
Support the development and deployment of reports, dashboards, and data analytics tools, user view data, and workspace configuration
Assist in customizing the system to meet business needs, including modifying forms, fields, and workflows
Manage integrations between D365FO and other enterprise systems (e.g., EDI, CRM, third-party applications, and power platform)
Ensure data integrity, backup, and recovery processes are in place
Support data migration, import/export activities, and troubleshooting
Work with finance, supply chain, and IT teams to enhance system efficiency and automation
Ensure compliance with financial regulations, security protocols, and industry standards
Participate in audits and provide necessary documentation for compliance checks
Requirements:
Bachelor’s degree in information technology, Computer Science, Business, or related field
Experience administering Dynamics 365 Finance & Operations or similar ERP systems
Strong understanding of D365FO modules such as Finance, Supply Chain, Procurement, or Inventory Management
SCM Knowledge of Microsoft Azure, SQL, Power BI, and system integrations (APIs, EDI)
Familiarity with role-based security models and access control
Proficiency in Active Directory and Windows Server
Hands-on experience with Windows 10 and Dell Technologies
Familiarity with Citrix Technologies and Dynamics 365 (D365FO)
Strong understanding of SQL databases and Azure
Knowledge of Power BI and Power Automate for reporting and automation
Experience with Electronic Data Interchange (EDI) systems
Solid troubleshooting and problem-solving skills in a technical environment
Ability to manage system security and ensure compliance with IT policies