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We have an exciting opportunity for a Systems Administrator to join our HR team based at either our Pembridge site in Herefordshire, or our Selby site in North Yorkshire. This is a full time, fixed term position for 12-months. Hybrid working is available following an initial training period, with 3-days on site and 2-days working from home. As the Systems Administrator you will be responsible for the day-to-day administration, maintenance and optimisation of our HR systems. You will ensure accurate employee data, efficient HR system processes, and high quality support for staff and managers using the HR platforms.
Job Responsibility:
Administer and maintain HR systems, ensuring data accuracy, integrity, and compliance
Update and manage employee records, including new starters, changes and leavers
Configure system workflows, forms, and approvals in line with HR policies and business needs
Support the HR Operations team in the update of HR system processes to improve efficiency and employee experience
Identify opportunities for automation and standardisation within HR platforms
Support system upgrades, enhancements, and testing of new functionality
Act as the first point of contact for HR system queries from employees, managers and HR colleagues
Troubleshoot system issues and liaise with suppliers or IT support where required
Develop and maintain user guides, process documentation, and training materials
Support system training as needed
Produce regular and ad hoc reports to support HR and wider business decision-making
Ensure compliance and data protection and confidentiality requirements
Support audits and data quality checks
Work closely with the HR, Payroll and IT Teams as well as suppliers to ensure systems are suitable for organisational needs
Support HR projects that involve system changes or require data analysis
Requirements:
Experience working in a Systems Administrator role or similar
Experience configuring systems
Strong attention to detail and commitment to data accuracy
Experience supporting users and resolving system-related queries
Ability to review, streamline and improve business processes
Strong communication skills and a customer focused approach
A collaborative mindset and experience working within a team environment
Nice to have:
Experience administering HR systems (e.g. HRIS, T&A)
Experience supporting system implementations or upgrades