Systems Administrator

• Develop, maintain, and troubleshoot Salesforce Flows, including record-triggered and scheduled automations, to support recruitment, enrollment, and financial aid workflows
• Collaborate on the deployment and review of Salesforce configurations, ensuring changes are thoroughly tested and meet quality standards before production
• Assist in the design and maintenance of Experience Cloud portals, including enhancing Lightning Web Components for improved user accessibility and functionality
• Create and manage custom fields, page layouts, validation rules, and formula fields to align with evolving business requirements
• Support the integration of Salesforce data with portal components and ensure data accuracy across both standard and custom objects
• Troubleshoot and resolve issues related to data configurations, ensuring processes are reliable and scalable
• Partner with senior administrators and developers to enhance system stability and user experience through best practices and detailed documentation
• Validate system changes in sandbox environments and ensure production readiness
• Maintain clear and comprehensive documentation of workflows and updates to ensure operational consistency

• A minimum of 1–3 years of hands-on experience as a Salesforce Administrator
• Proven ability to build and maintain Salesforce Flows, including record-triggered and scheduled automations
• Familiarity with Salesforce Experience Cloud and a basic understanding of Lightning Web Components
• Strong knowledge of Salesforce data models, custom fields, and formula fields
• Experience working in sandbox environments and supporting production deployments
• Excellent attention to detail and the ability to manage business-critical processes effectively
• Strong problem-solving skills and a collaborative mindset for working in a team environment

Preferred qualifications include exposure to higher education systems, enrollment workflows, and Salesforce Administrator Certification or active progress toward it

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan