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Premium Health is looking for outstanding Helpdesk candidates for our Information Technology department. Premium Health’s Information Technology (IT) department is based in our Administration office and is responsible for managing and maintaining the entire infrastructure of multiple health practices across Brooklyn. The IT department is a team that is projected to grow as the organization does and is lead by our Chief Digitial Information Officer. Systems Administrator will play a major role in maintaining essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware as well as look to improve on technologies and practices with guidance from the IT Director.
Job Responsibility:
Install, configure, and troubleshoot complex hardware and/or software solutions supporting critical business functions and customer facing services
Provide first and second level help desk / desktop support for all IT related technical problems and services
Support satellite locations in a timely and effective manner during the installation, maintenance, troubleshooting and repair of all IT related desktop technologies
Maintain departmental records in a timely and accurate manner for all IT assets in accordance with Premium Health policies and procedures
Perform all functions relating to the receipt, inventory, storage, tracking, repair, disposal, and reporting of Information Technology assets utilized throughout the organization
Participate in the evaluation of new products and technologies
Requirements:
2-3 years of experience
self-driven
Windows 10 Enterprise management and deployment
TCP/IP Networking/Routing basics
Active Directory
Office/Microsoft 365
IT Documentation
Takes responsibility and follows through on issues to closure and root cause resolution
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