Job Description:
Faith Comes By Hearing (FCBH) is a global ministry committed to sharing God’s Word with every person in their heart language. Through innovative technology and partnerships around the world, we provide Audio Bibles and Gospel Films to people in thousands of languages so they can hear and experience Scripture. We are seeking a Systems Administrator (SaaS / LAN / Cloud) to support the technology infrastructure that powers our ministry operations worldwide. The Systems Administrator would provide administration, support, and continuous improvement of Faith Comes By Hearing’s core technology systems. This position ensures the reliability, security, and effective operation of the ministry’s cloud-based business applications while maintaining stable and secure network and server infrastructure on premise and in the cloud. The role is responsible for administering and optimizing key SaaS platforms used across the ministry, including managing user access, permissions, workflows, integrations, reporting, and data integrity. The administrator works closely with departments to improve operational efficiency through effective configuration, automation, and responsible use of SaaS tools. In addition, the position supports the ministry’s LAN and Cloud infrastructure environment across all FCBH facilities, including network connectivity, servers, storage systems, virtualization platforms, and backup and redundancy systems. The administrator monitors system performance, analyzes network traffic, and recommends capacity planning and architectural improvements to support ministry operations. This position coordinates with third-party vendors and technical partners to support infrastructure and application operations, assists in evaluating and recommending system and platform improvements, and contributes to long-term technology planning. The Systems Administrator will also collaborate with the AI Solutions Architect to support the secure and scalable deployment of AI-enabled tools and automation systems. In this partnership, the Systems Administrator provides infrastructure oversight, identity and access management, cloud resource governance, and production environment support, ensuring that AI solutions integrate safely with existing network, SaaS, and cloud systems while maintaining organizational security, reliability, and operational standards.
