Systems Administrator

• Deliver front-line technical support for employees by resolving issues involving workstations, laptops, applications, printers, connectivity, and user access
• Set up, maintain, and troubleshoot desktop and laptop hardware, operating systems, and business software across the organization
• Support the Microsoft 365 environment, including collaboration and productivity platforms such as SharePoint, Office, Teams, and Teams Voice
• Contribute to cybersecurity efforts by helping maintain a secure computing environment and addressing routine protection measures
• Assist with oversight and upkeep of the virtual server infrastructure using VMware vSphere and vCenter tools
• Perform regular server administration activities, including health checks, monitoring, and basic maintenance tasks
• Help manage user accounts, permissions, and directory services within the Active Directory environment
• Apply updates, security fixes, and system changes to Mac devices to maintain stability and compliance
• Track technology assets by coordinating lease timelines, equipment refreshes, and replacement planning
• Create and maintain clear technical documentation for support procedures, endpoint configuration, and server operations

• At least 2 years of experience in help desk, desktop support, or systems support within an IT environment
• Working knowledge of Windows desktop and Windows Server administration
• Hands-on experience with Active Directory user and system administration
• Familiarity with Microsoft 365 and Exchange administration, including user support for core productivity tools
• Experience with desktop imaging, endpoint setup, and device troubleshooting
• Extensive communication skills and a service-oriented approach when assisting internal users
• Ability to work independently, take initiative, and resolve technical issues with sound judgment
• Basic understanding of networking concepts

Exposure to VMware administration is preferred

• Medical
• vision
• dental
• life and disability insurance
• 401(k) plan