Systems Administrator Job at Innovative Management Concept (Falls Church)

Systems Administrator

Innovative Management Concept

Location:
United States , Falls Church

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

66000.00 - 68000.00 USD / Year

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Job Description:

The systems administrator will join the IT operations team (IT Ops) supporting a 24x7x365 environment. Work Location: On-site in Falls Church, VA. Shift: Wed-Sat, 2pm-12:30am ET. Work schedules are subject to change, based upon the needs and direction of the customer. The onboarding/transition period requires on-site support Monday-Friday, up to 60 days, prior to resuming the posted shift.

Job Responsibility:

Support a 24x7x365 IT operations environment, support the team process, and participate in cross-functional teams
Administer, maintain, and enhance IT infrastructure, including physical and virtual servers, storage, and network systems
Monitor system performance, resolve incidents, and fulfill service requests using ITSM tools such as ServiceNow, maintain accurate documentation and communication throughout
Troubleshoot and resolve hardware, software, and network issues across Windows, Linux, and Cisco environments
Coordinate with external partners for escalated issues beyond program control
Manage Active Directory and core IT services, including user access, patch management, and system updates
Implement and maintain cybersecurity controls in compliance with DoD and organizational security standards
conduct audits and security assessments as required
Develop and maintain disaster recovery and business continuity plans
manage and test backup and recovery procedures
Create and maintain detailed documentation, system diagrams, and standard operating procedures to ensure operational continuity
Analyze recurring issues and recommend process or system improvements to enhance efficiency and customer satisfaction
Provide technical guidance and mentorship to end users and junior IT staff as needed
Other duties as assigned

Requirements:

High School Diploma or equivalent required
At start date, must possess a valid IAT Level II certification in ACTIVE status
In addition, must obtain a computing environment certification (e.g., ITIL 4, CySA+) within six months of hire
When 8140 requirements are implemented on program/contract, employees will need to conform to 8140 certification standards
3+ years of related experience in system administration and/or IT operations environment
Experience with: ServiceNow ticketing systems, MS Windows Server 2019, Active Directory administration, Linux and Cisco network systems
Extensive knowledge of: MS Windows 10 and MS Office, and Virtualization, patch management, and network security principles
Physical requirements include lifting and/or pulling up to 40lbs., sitting, bending, and standing
Demonstrated ability to exercise independent judgment, prioritize work, and resolve complex issues with minimal supervision
Excellent organizational and time management skills, with the ability to collaborate effectively and adapt to changing operational needs, with strong problem-solving and decision-making skills, while supporting a fast-paced and ITIL transitional environment
Excellent communication skills, both verbal and written, to support incoming customer support calls and emails, with the ability to maintain confidentiality and professional decorum
Pursuant to a government contract, this specific position requires U.S. Citizenship
All applicants must have an active DoD SECRET clearance day one and prior to entry on duty

Nice to have:

Bachelor’s degree in information technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, and work experience
Multiple computing certifications in active status

What we offer:

401(k) with a 3% employer match
paid time off
paid holidays
FSA spending
dental
vision
health insurance
company-sponsored AD&D
life insurance

Additional Information:

Job Posted:
May 03, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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