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We are looking for an experienced Systems Administrator to support daily technology operations and maintain a dependable, secure computing environment across the organization. This Long-term Contract position is based in Brunswick, Maine, and focuses on end-user support, infrastructure administration, and ongoing improvement of core IT services. The role offers the opportunity to work across Microsoft 365, endpoint management, networking, and security while helping employees stay productive in office, manufacturing, and remote settings.
Job Responsibility
Deliver timely technical assistance to employees across onsite, production, and remote work environments, resolving hardware, software, and connectivity issues
Oversee the administration of Microsoft 365 services, including email, collaboration platforms, cloud storage, identity management, and device policies
Configure, deploy, and support desktops, laptops, mobile devices, and related peripherals to maintain reliable end-user computing standards
Maintain and troubleshoot network infrastructure, including wireless connectivity, switching environments, and firewall platforms, to support stable business operations
Coordinate account provisioning and deactivation, manage permissions, and track software licensing to ensure appropriate user access
Support conference room technology, audiovisual equipment, and collaboration tools so meetings and communications run smoothly
Monitor system performance, investigate incidents, and assist with maintenance activities, upgrades, and technical improvements
Contribute to security-focused efforts by supporting endpoint protection, risk remediation, and broader cybersecurity practices
Create and update technical documentation for systems, support procedures, and operational standards, and work with external vendors on IT initiatives as needed
Requirements
At least 3 years of experience in IT support, systems administration, or infrastructure-focused roles
Hands-on expertise administering Microsoft 365 enterprise environments and related user services
Solid understanding of networking fundamentals such as TCP/IP, VLANs, VPNs, and general network troubleshooting
Experience supporting or managing endpoint administration tools such as Intune, NinjaOne, or similar platforms
Nice to have
Familiarity with Meraki networking solutions and Fortinet firewalls is strongly preferred
Exposure to cybersecurity tools, service desk platforms, or manufacturing IT environments is a plus
Relevant technical certifications, including Microsoft, Cisco Meraki, Fortinet, or CompTIA, are advantageous
What we offer
medical, vision, dental, and life and disability insurance