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We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.
Job Responsibility:
Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates
Provide timely support by addressing IT tickets and escalating more complex issues as needed
Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications
Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions
Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization
Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues
Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues
Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses
Support security and compliance activities, including conducting access reviews and enforcing IT policies
Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests
Requirements:
Minimum of 2 years of experience in systems administration, IT support, or a related technical field
Strong knowledge of user account management, access controls, and enterprise applications
Hands-on experience with Microsoft environments, including SharePoint and shared services
Familiarity with Managed Service Providers (MSPs) and vendor coordination
Proficiency in mobile device management and telecom systems is preferred
Excellent troubleshooting skills with the ability to resolve issues independently and prioritize tasks
Effective communication skills with a focus on delivering exceptional customer service
Ability to multitask and adapt to the demands of a fast-paced work environment
What we offer:
medical, vision, dental, and life and disability insurance