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An exciting opportunity has arisen within JMC Aviation, the world’s leading Aviation Engineering, Training & recruitment business. We are looking to recruit a Systems Administrator, based in Exeter. The purpose of a Systems Administrator is to play a vital role in ensuring the smooth operation of the CRM system and other software platforms, facilitating user support, and managing data effectively.
Job Responsibility:
Manage the company’s CRM system (Bullhorn) and other software platforms used, ensuring its optimal performance by installing, configuring, and maintaining the CRM platform.
Train users on Bullhorn and act as a consultant for any issues that arise.
Assist users with troubleshooting and resolving any issues.
Manage system updates and ensuring they are carried out without disruption to users.
Developing and implementing strategies to improve business efficiency.
Creating and managing reports and dashboards for business users.
Ensuring data quality, integrity and security of Bullhorn.
Designing workflows and processes that help to streamline business operations.
Working with different departments to gather and define requirements for new projects.
Documenting processes, system changes, and updates.
Monitoring system performance and ensuring system availability and reliability.
Perform regular system audits and prepare for upgrades.
Manage users, profiles, roles, permissions, and assignment rules.
Coordinate with the IT department to resolve any technical issues.
Protect the company’s data through appropriate backup and recovery procedures.
Requirements:
Align with and demonstrate the core values of the business – Collaboration, Innovation, Integrity, Passion & Unique
Process driven with good attention to detail
Strong organisational and time management skills
Good understanding of all JMC services and the markets we operate
Proactive and self-motivated
Possess self-awareness and an eagerness to learn and develop
Flexibility to meet the evolving needs of the business
Proven experience as a CRM System Administrator or similar role
Experience in the administration of Bullhorn
Excellent technical and communication skills
Detail-oriented and excellent problem-solving skills.
Knowledge of CRM software and MS Office (MS Excel in particular).
Strong knowledge of CRM platforms and best practices
Experience in data analysis and reporting.
What we offer:
Quarterly Bonus (Following the successful completion of your Probationary Period)
Innovate & Elevate reward scheme
Modern, air-conditioned office with free on-site parking
Team BBQs and Staff days that incorporate family and partners
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