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We’re looking for a Systems Administrator to own internal technology operations across the company. This role sits at the intersection of People, Engineering, and Security. You will be the first line of support, working closely with our People and Security teams to support employee workflows, manage access and security, and ensure internal systems operate reliably as we grow further. You will initially report into our interim Systems Administrator, with the goal of growing into owning the function entirely across the organization within 3-6 months.
Job Responsibility:
Support team members by troubleshooting and resolving software, access, and security requests
Proactively identify and action opportunities to improve security, reliability, and operational efficiency across internal systems and access management
Manage user accounts, access levels, and permissions across our systems, ensuring everyone has the right level of access
Respond to IT support requests quickly and effectively, prioritizing requests based on urgency and impact
Maintain and improve internal IT processes, documentation, and workflows to increase operational efficiency
Work with our People team on onboarding and offboarding through improving or creating account provisioning automations
Act as a point of contact for vendors and platforms
Requirements:
1-3 years of experience in IT support, system administration, or helpdesk roles in a fast-paced environment
Hands-on experience with SSO, IAM, and access management workflows
Familiarity with email systems, DNS, domain management, and basic security
Experience supporting team members and resolving technical issues in a remote-first environment
Nice to have:
Excited by developing and scaling the IT function
Self-motivated and driven to learn
Looking to grow your skills through direct experience leading the IT function