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Systems Administrator

Innovative Management Concept

Location:
United States , Falls Church

Category:
IT - Administration

Contract Type:
Not provided

Salary:

66000.00 - 68000.00 USD / Year

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Job Description:

The systems administrator will join the IT operations team (IT Ops) supporting a 24x7x365 environment.

Job Responsibility:

Support a 24x7x365 IT operations environment, support the team process, and participate in cross-functional teams
Administer, maintain, and enhance IT infrastructure, including physical and virtual servers, storage, and network systems
Monitor system performance, resolve incidents, and fulfill service requests using ITSM tools such as ServiceNow, maintain accurate documentation and communication throughout
Troubleshoot and resolve hardware, software, and network issues across Windows, Linux, and Cisco environments
Coordinate with external partners for escalated issues beyond program control
Manage Active Directory and core IT services, including user access, patch management, and system updates
Implement and maintain cybersecurity controls in compliance with DoD and organizational security standards
conduct audits and security assessments as required
Develop and maintain disaster recovery and business continuity plans
manage and test backup and recovery procedures
Create and maintain detailed documentation, system diagrams, and standard operating procedures to ensure operational continuity
Analyze recurring issues and recommend process or system improvements to enhance efficiency and customer satisfaction
Provide technical guidance and mentorship to end users and junior IT staff as needed
Other duties as assigned

Requirements:

IAT Level II certification in ACTIVE status
U.S. Citizenship
Active DoD SECRET clearance day one and prior to entry on duty
High School Diploma or equivalent
Must obtain a computing environment certification (e.g., CySA+) within six months of hire
3+ years of related experience in system administration and/or IT operations environment
Experience with ServiceNow ticketing systems
Experience with MS Windows Server 2019
Experience with Active Directory administration
Experience with Linux and Cisco network systems
Extensive knowledge of MS Windows 10 and MS Office
Extensive knowledge of Virtualization, patch management, and network security principles
Physical requirements include lifting and/or pulling up to 40lbs., sitting, bending, and standing
Demonstrated ability to exercise independent judgment, prioritize work, and resolve complex issues with minimal supervision
Excellent organizational and time management skills, with ability to collaborate effectively and adapt to changing operational needs, with strong problem-solving and decision-making skills, while supporting a fast-paced and ITIL transitional environment
Excellent communication skills, both verbal and written, to support incoming customer support calls and emails, with ability to maintain confidentiality and professional decorum

Nice to have:

Bachelor’s degree in information technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, and work experience
Multiple computing certifications in active status

What we offer:

401(k) with a 3% employer match
paid time off
paid holidays
FSA spending
dental
vision
health insurance
company-sponsored AD&D
life insurance
may also be eligible for a bonus and/or other incentives

Additional Information:

Job Posted:
March 21, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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