Systems Administrator Job at Robert Half (Germantown)

Systems Administrator

Robert Half

Location:
United States , Germantown

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Systems Administrator to support daily IT operations and deliver dependable technical solutions for users in Germantown, Wisconsin. This role combines hands-on troubleshooting, system configuration, product support, and project participation, making it ideal for someone who is comfortable balancing operational support with technical ownership. The successful candidate will help maintain reliable infrastructure, resolve escalated issues, and contribute to a smooth technology experience across the organization. This opportunity offers a hybrid schedule; candidate's must be local to the Greater Milwaukee area.

Job Responsibility:

Resolve escalated support incidents by investigating technical problems, identifying root causes, and delivering timely solutions that meet service expectations
Handle advanced service requests that require strong judgment, technical knowledge, and tailored support across systems and devices
Build, configure, and prepare equipment such as desktop workstations, network hardware, cameras, entry-level servers, and printers for deployment
Coordinate incoming and outgoing hardware shipments while keeping inventory records accurate and up to date
Track technology assets, perform routine inventory checks, and help ensure the availability of equipment and replacement parts
Provide both remote and onsite technical assistance, responding professionally to service needs and restoring functionality as quickly as possible
Support employee onboarding and offboarding by setting up accounts, devices, and access while ensuring secure transitions for departing staff
Serve as the primary technical owner for assigned products, maintaining documentation, overseeing updates, and managing ongoing performance and issue resolution
Contribute to both customized and repeatable project work by completing assigned deliverables and supporting implementation activities
Participate in an on-call rotation to address urgent after-hours issues and help maintain system stability and business continuity

Requirements:

Associate degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience
At least 2 years of experience in a technical support, systems administration, or IT operations environment
Working knowledge of Active Directory, Microsoft Windows Server, computer hardware, software applications, and basic networking concepts
Demonstrated ability to troubleshoot complex technical issues and remain effective in a fast-paced support setting
Strong organizational skills with the ability to manage multiple priorities and follow tasks through to completion
Clear verbal and written communication skills for supporting users, documenting work, and coordinating with internal teams
Ability to lift and move equipment weighing up to 50 pounds and perform physically active tasks as part of the role
Valid driver's license and willingness to travel to customer or company sites when onsite support is required

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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