Systems Administrator

We are looking for an experienced Service Desk Technician to join our Whangarei based Digital Service Desk team and help support our growing technology landscape. This is a hands‑on, customer‑focused role where you’ll provide IT support across the organisation, making sure our people have all the tools they need to succeed. In this role, you will provide day‑to‑day IT support across the Northpower environment, resolving incidents, managing service requests, and supporting users across a wide range of hardware and software platforms. You’ll work closely with other Digital teams, building strong relationships with internal users and external vendors while contributing to a positive and reliable support experience. This role is onsite and includes rostered shift work and on‑call responsibilities.