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At Bluestaq, mission success depends on systems that are secure, reliable, and always ready. As a Staff Systems Administrator, you'll be part of the team that keeps our enterprise software running at peak performance-whether it's hosted in the cloud or on-premises. You'll maintain, monitor, and troubleshoot critical applications, networking components, and system infrastructure to prevent downtime and protect against cybersecurity risks. Your work will power everything from software deployments to automation improvements, ensuring our teams and clients have the tools they need, when they need them. Supporting 24/7 operations, you'll play a pivotal role in safeguarding uptime, accelerating innovation, and strengthening the technical backbone that drives Bluestaq's most important missions.
Job Responsibility:
Maintain and support the integrity of our system networks by providing technical support and configuration management
Perform daily maintenance, monitoring, troubleshooting applications, networking problems, and systems issues on both cloud-hosted and on-premises platforms to ensure our enterprise software is functioning smoothly
Provide responsive, solutions-oriented support to system users, helping them resolve technical issues and ensuring they have reliable access to tools and systems
Partner closely with Bluestaq's core teams to troubleshoot, share knowledge, and ensure smooth integration and collaboration across the organization
Perform software and computer installations and upgrades, routine automation, cybersecurity risk mitigation, and technical support
Collaborate closely with stakeholders and system users to understand and address challenges for improved system performance and organizational effectiveness
Proactively seek clarification and ask questions when needed
Apply systems administration skills and knowledge to creatively approach new problems
Proactively identify issues and anticipate potential roadblocks
Seek clarification and ask questions thoughtfully
Find the right balance between persevering on a problem and seeking help when needed
Take responsibility for personal development and display a growth mindset
Independently prioritize and escalate unforeseen issues as needed
Display a strong sense of ownership for ensuring the system is available 24/7
Requirements:
Willing to support 24/7 operations and shift work
Understanding of Linux systems administration
Knowledge of system vulnerabilities and security issues
Ability to learn troubleshooting and debugging skills, with a passion and curiosity for problem-solving and investigation
Strong collaboration skills, working across multiple teams and sharing knowledge
Basic understanding networking knowledge
Ability to resolve routine issues and problems
CompTIA Security+ certification as required by DoD Directive 8140/8570.01-M preferred
Experience with help desk service systems and processes preferred
1+ years of systems administration/information technology experience with an Associate degree OR a High School Diploma/GED with 2 additional years of experience beyond the minimum required may be substituted in lieu of a degree
This position requires an active Clearance and the ability to maintain it
To be eligible for a security clearance, US Citizenship is required, and an employee must agree to participate in a background screen and credit check
Eligibility for a SAP Clearance will be assessed as part of the onboarding process or based on programmatic needs
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Must be able to access and navigate each department at the organization's facilities
Nice to have:
CompTIA Security+ certification as required by DoD Directive 8140/8570.01-M preferred
Experience with help desk service systems and processes preferred
What we offer:
Purpose-Driven Work: Support systems that power industries and critical operations, including healthcare and defense
Continuous Growth: Expand your technical expertise with hands-on projects and mentorship
Dynamic Environment: Be part of a team that thrives on problem-solving, learning, and collaboration
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