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We are looking for a skilled Systems Administrator to join our team on a contract basis in Richardson, Texas. In this role, you will be responsible for managing endpoint devices, maintaining access controls, and supporting Microsoft 365 operations with an emphasis on security compliance. The ideal candidate will have a proactive approach to troubleshooting and managing IT systems while ensuring smooth day-to-day operations.
Job Responsibility:
Provision and deprovision laptops for employees within Intune ensuring compliance with device enrollment, encryption, and security policies
Maintain and update inventory records, including asset tags, serial numbers, user assignments, and device statuses
Oversee patch and update compliance for endpoint devices and address any issues promptly
Manage Microsoft 365 user accounts, licenses, group memberships, and shared mailboxes
Enforce security policies and execute conditional access updates as required
Handle user access provisioning and revocation across Microsoft 365 and other approved SaaS platforms
Log and monitor access changes, escalating privilege concerns or anomalies when necessary
Address IT support tickets, resolving issues efficiently or escalating them to appropriate teams
Troubleshoot workstation and basic network connectivity problems, coordinating with vendors when needed
Provide weekly status updates detailing ticket volumes, device compliance, and any risks or escalations
Requirements:
Proficiency within Intune for managing endpoints
Ability to manage endpoint devices and ensure compliance with security standards
Expertise in M365 user account and license management
Strong knowledge of Windows 11 operating systems
Skilled in troubleshooting IT issues and providing effective resolutions
Strong organizational and documentation skills for tracking inventory and access changes
What we offer:
medical, vision, dental, and life and disability insurance