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We are looking for a skilled Systems Administrator to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual with expertise in Encompass Administration and system configuration, who thrives in a dynamic, collaborative environment. The role involves maintaining core mortgage systems, optimizing workflows, and ensuring seamless integrations to support business objectives.
Job Responsibility:
Administer and configure the Loan Origination System (Encompass) and other core mortgage systems to ensure optimal functionality
Troubleshoot system issues, providing timely resolution and support to end-users
Manage user roles, profiles, security settings, and loan setup configurations, including advanced coding as required
Collaborate with management to enhance system integrations and align technology solutions with business needs
Lead projects for the implementation and upgrade of mortgage applications, maintaining vendor relationships and coordinating releases
Provide training and documentation to end-users, ensuring compliance with internal audits and disaster recovery protocols
Monitor system effectiveness and implement improvements to meet organizational goals
Communicate project updates, system changes, and issue resolutions effectively to stakeholders
Support adherence to regulatory requirements, including risk management and compliance protocols
Promote a collaborative team environment and uphold organizational values in all interactions
Requirements:
Bachelor's degree in Computer Science or a related field, or equivalent education and experience
Minimum of 6 years of experience in Encompass Administration, system configuration, and maintenance
At least 4 years of experience with third-party services and their integration with organizational systems
3-5 years of experience in a technical business analyst role
Strong knowledge of mortgage systems, terminology, and technology
Excellent organizational, analytical, and communication skills
Proficiency in computer applications, including Office tools
Ability to multitask and maintain attention to detail in a fast-paced environment
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