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Our client is seeking an experienced Systems Administrator / Systems Engineer to join their team supporting clients throughout the Metro Detroit area. This is a hands-on technical role responsible for maintaining, troubleshooting, and improving Windows-based infrastructure, virtualization platforms, networking environments, and end-user systems. The ideal candidate is passionate about technology, enjoys solving complex technical problems, and is comfortable working both remotely and on-site with clients. Successful candidates will have strong experience with Windows Server administration, virtualization, networking, backups, and infrastructure migrations.
Job Responsibility
Install, configure, maintain, and support Windows server environments
Administer Active Directory, DNS, DHCP, Group Policy, file servers, IIS, and Microsoft Exchange
Manage virtualization platforms including VMware and Hyper-V
Perform server maintenance, upgrades, patching, and health monitoring
Support storage solutions including SAN environments
Provide advanced desktop support for Windows 10 and Windows 11 environments
Troubleshoot hardware, software, printer, and peripheral issues
Install, configure, and support desktops, laptops, and mobile devices
Perform hardware integration, upgrades, and replacements
Support and troubleshoot LAN/WAN infrastructure
Configure and maintain TCP/IP networking, routing, subnetting, DNS, and DHCP
Assist with switches, firewalls, wireless networking, and VoIP phone systems
Recommend infrastructure improvements and best practices to clients
Configure and maintain backup solutions including Veeam, Datto, Barracuda, and other enterprise backup platforms
Support disaster recovery planning and recovery efforts
Assist with infrastructure security and system hardening
Support clients with compliance initiatives, including CMMC (preferred)
Provide remote and on-site technical support to clients throughout the Metro Detroit area
Diagnose and resolve infrastructure, server, desktop, and networking issues
Communicate technical concepts clearly to non-technical users
Document all work performed accurately and thoroughly
Participate in server replacements, system upgrades, and infrastructure refreshes
Assist with migrations from legacy systems to modern environments
Recommend technology improvements that enhance reliability, security, and performance
Requirements
3+ years of hands-on experience administering Windows-based IT infrastructure
Strong experience with: Windows Server (2008 R2, 2012, 2016 or newer)
Active Directory, DNS, DHCP, Group Policy
VMware and/or Hyper-V
Microsoft Exchange
Backup technologies including Veeam, Datto, Barracuda, StorageCraft, or similar
TCP/IP networking, routing, and subnetting
Windows desktop operating systems (Windows 10/11)
Experience performing server installations, upgrades, and migrations
Strong troubleshooting and analytical skills
Excellent verbal and written communication skills
Ability to explain technical concepts to users of varying technical backgrounds
Highly organized with strong attention to detail
Ability to work independently while contributing to a collaborative team environment
Ability to lift up to 40 pounds
Reliable transportation for local client travel
Nice to have
Associate's or Bachelor's degree in Information Technology or a related field, or equivalent hands-on experience
Industry certifications such as A+, Network+, Microsoft, VMware, Cisco CCNA, or similar