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The Systems Specialist supports the IT team by managing and maintaining cloud infrastructure, user access, endpoint devices, and system integrations. This role will assist with automation, troubleshooting, and documentation to ensure efficient and secure operations across the company’s technology ecosystem. The ideal candidate is hands-on, detail-oriented, and eager to contribute to scalable, secure, and reliable system management.
Job Responsibility:
Support user provisioning, license management, and access reviews in Entra ID
Maintain SSO configurations and permission mappings for SaaS platforms (Salesforce, Slack, ADP, etc.)
Assist with periodic security and compliance audits
Develop and maintain automation scripts and tools using PowerShell, Python, and/or JavaScript
Deploy and manage automation workflows (Azure Automation, Power Automate, etc.)
Document automation processes, scripts, and runbooks
Support cloud infrastructure, primarily in Azure
Monitor system performance, assist with patching, backups, and incident troubleshooting
Contribute to implementing secure, scalable infrastructure solutions
Maintain connectors and integrations between core business systems (Salesforce, Sage Intacct, ADP Workforce Now, Slack, etc.)
Configure and develop new integrations as needed
Monitor and troubleshoot integration issues
Manage and support Windows and Apple endpoints, with a focus on Intune MDM
Configure compliance and device configuration policies
Maintain device inventory, coordinate with vendors, and assist with deployments at project sites
Provide responsive and professional support to end users
Maintain clear documentation for configurations, scripts, and troubleshooting procedures
Collaborate with IT team members to identify and implement process improvements
Requirements:
4+ years of experience in IT operations or systems administration
Hands-on experience with Azure cloud infrastructure
AWS or GCP familiarity a plus
Strong scripting skills in PowerShell, Python, and/or JavaScript
Experience managing identity platforms (Azure AD/Entra), SSO, SAML, LDAP, and user provisioning
Proficiency managing Windows and Apple devices
Intune or MDM experience preferred
Strong documentation and communication skills
Comfortable working in a small, collaborative team environment
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