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ITC is a Woman Owned Small Business delivering exceptional consultation to the U.S. Government in Systems/Software Engineering, Cybersecurity Solutions, Mission Operations/INTEL Analysis, and Management Services in order to enable our customers to solve the most challenging problems. With continued growth comes opportunity, and we are currently searching for a Top-Secret SCI with polygraph-cleared Mid-Level Systems Administrator.
Job Responsibility
Provides support for implementation, troubleshooting and maintenance of IT systems
Manages IT system infrastructure and any processes related to these systems
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
Provides support for the escalation and communication of status to agency management and internal customers
Provides support for the dispatch system and hardware problems and remains involved in the resolution process
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements and updates to improve reliability, security, and performance
Creates, and maintains RedHat Linux virtual machines running in a cloud infrastructure (Amazon AWS)
Evaluates systems for IAVA compliance and applies necessary security updates/patches
Performs command line system administration tasks on virtual machines
Handles regular system backups and periodically tests backups for functionality
Communicates with developers and dev ops team members to provide system administration support
Apply patches and upgrades
Troubleshoot server issues
Administer customer accounts
Deploy monitoring tools
Deploy applications and tools
Assist with escalated customer tickets
Installation and cabling of equipment
Requirements
Requires TS/SCI with FS Polygraph
Bachelor’s degree in a technical discipline
10 years' experience as a SA in programs of similar scope, type, and complexity
5 years of additional SA experience may be substituted for a bachelor’s degree
Linux command line system administration (CentOS, RedHat, Amazon Linux, or equivalent)
Experience applying system updates via yum or equivalent patching repository
Nice to have
Experience working within a cloud environment a plus (Amazon AWS, Azure, or equivalent cloud infrastructure with virtual machines)
Experience or knowledge of RedSeal Network Mapping tool a plus
Knowledge of software deployed on systems a plus but not required (Elasticsearch, Docker, Kubernetes, Nifi)
Syslog/NxLog
Nagios or other similar monitoring applications
Scripting experience (Python/Perl)
What we offer
401K plan with company contributions (safe harbor and profit sharing)
11 Federal holidays, 21 Days PTO
Medical, Dental, & Vision with substantial company contributions
Company provided Life, LTD and STD Insurance
Health Savings Accounts/ Flexible Spending Accounts
Referral Bonuses
Performance Bonuses
Tuition Assistance for Education, Training, and Professional certifications