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At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Position Summary Lead the design, support, and optimization of our Citrix, Windows Server, and virtualization platforms. This role serves as a technical lead and senior escalation point. responsible for resolving complex issues, driving improvements, and supporting infrastructure goals and initiatives.
Job Responsibility:
Lead the design, support, and optimization of our Citrix, Windows Server, and virtualization platforms
This role serves as a technical lead and senior escalation point. responsible for resolving complex issues, driving improvements, and supporting infrastructure goals and initiatives
Performs project management activities for current and future computer systems, related hardware, software, and networking components
Represents ISD at project coordination meetings to identify tasks and resources within ISD to support projects
Meets with users and evaluates current and projected demands for equipment and network needs
Research alternatives and recommend modifications to the current architectures, procedures, and configurations to maximize utilization of existing resources
Designs and implement customizations to the computer environment as required to meet the needs of the Children’s Hospital User Community
Prepares project schedules, presentations, recommendations, RFPs, technical summaries, status reports, and other project management reports
Participates in the budgeting process for all services and hardware
Works with Purchasing to negotiate with vendors for hardware and services
Documents on the cost of delivery of hardware and services
Recommend software acquisitions to meet projected demands
Performs product evaluations and trials as part of a continuing effort to improve productivity of existing software
Identifies end user/application requirements as they relate to the computer systems environments in order to develop and execute a plan within project time frames
Maintains computer system security
Keep current on all published security warnings
Monitors daily security audit trail for multiple systems
Inform management of any security breaches or holes in computer system security and propose solutions
Coordinates efforts of institutional technical and engineering groups to specify and deliver services for personnel work area needs, as necessary
Works closely with the Desktop Specialists, Applications Team Leaders, Network Managers to resolve issues, and to set priorities and schedules
Requirements:
Citrix / VDI / Windows Server / Virtualization
Design, implement, and support enterprise Citrix environments
Optimize performance for virtual applications and desktop pertaining to end user experience