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We are seeking a skilled Systems Administrator/Help Desk specialist to join our team in Oklahoma City, Oklahoma. This is a contract-to-permanent opportunity that involves ensuring the reliability and performance of technology systems while providing exceptional support to end-users. The ideal candidate will be responsible for maintaining infrastructure, troubleshooting issues, and delivering high-quality technical solutions.
Job Responsibility:
Diagnose and resolve network performance concerns, and develop comprehensive disaster recovery strategies
Offer technical assistance and guidance to users, ensuring their satisfaction and resolving complex operational issues
Install, configure, and oversee the organization’s network infrastructure to ensure optimal functionality
Troubleshoot and resolve system errors, installation issues, and downtime procedures while providing clear communication to users
Monitor applications and systems to safeguard infrastructure-related components
Maintain proper functionality of infrastructure equipment and software to support business operations
Translate user needs into efficient system designs that meet organizational objectives
Conduct system testing to verify alignment with business requirements
Research and address user requests for system modifications or issue resolution
Perform additional duties as assigned to support the team and organization
Requirements:
Proven ability to work independently, collaboratively in teams, and one-on-one with users
Hands-on experience with advanced routing, including network routing and LAN switching
Strong expertise in firewall management and configuration
Proficiency in managing and maintaining Microsoft Windows Servers
Excellent analytical skills with a detail-oriented approach to problem-solving
Exceptional written and verbal communication skills
Degree or certification in a relevant field is required
What we offer:
medical, vision, dental, and life and disability insurance