System Support Technician

The System Support Technician is responsible for assisting in managing a virtualized hyper-converged environment running on VMware and VSAN and OS administration of Windows. The commitment also involved monitoring the Hardware, HDD spacing, Memory allocation, maintenance, monitoring, patching, and upgrading the servers. He/she is responsible for the Server power backup infrastructure which includes the management of UPS's and coordination of generator maintenance. In addition to the responsibilities listed above, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including provisioning of servers, memory, and HDD space allocation, according to the customer requirement and standards. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.