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System Support Engineer (Level 2) with French

Poland, Katowice · Job Posted January 30, 2026
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Job Description

We are looking for an System Support Engineer with French to join the Sopra Steria Polska team and contribute to a project for a client that provides technological and operational support for the French postal service.

Job Responsibility

  • Performing 2nd level support to customer infrastructure and apply solutions to stabilize and refresh customer environment
  • Modifying operating system configuration and maintaining server services
  • Calls with client
  • Proposing improvements
  • Contacting on-site support and 3rd party support in case of hw incidents
  • Dealing with incidents, requests and troubleshooting on customer infrastructure
  • Regular system and firmware updates
  • Deployment of new virtual servers
  • Creation and updates of documentation
  • Training of other team members
  • On-call duty outside working hours paid extra

Requirements

  • Good knowledge of Netbackup and Rubrik
  • Good knowledge of Ignite, HPUX, LINUX (SLES)
  • Good knowledge of EXS, VMWare Vsphere
  • Good analytical and problem solving skills to troubleshoot systems problems
  • Knowledge of French language at minimum B2

Nice to have

  • Knowledge of scheduling environments
  • Knowledge of Microsoft 365 (Outlook, Teams, OneDrive)
  • Working with ITSM systems
  • Analytical skills

What we offer

  • BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
  • BENEFITS (Flex): Luxmed per request, internal trainings
  • DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches

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