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The Customer Focused Testing team is seeking a Senior Systems/Software Engineer who thrives in a challenging, fast-paced environment. This position focuses on testing HPE storage products, evaluating application feasibility with HPE storage solutions, and reproducing customer issues in customer-like environments to help accelerate debugging and resolution. You will be part of a highly dynamic team.
Job Responsibility:
Champion customer-focused testing practices, advocate for issue resolution, and influence product quality
Design, implement, and execute customer-focused tests for data storage product offering
Rapidly gain expertise in external applications and validate integration feasibility with HPE storage products
Collaborate with the Customer Engineering and Escalation teams to understand customer issues
Perform targeted testing to reproduce problems and work with development to accelerate debugging and resolution
Analyze test results, debug failures, and drive issues to resolution
Understand, participate, and provide input for functional and design specs and other design documentation
Collaborate with other cross-functional teams
Influence product quality by identifying test coverage gaps, raising defects, and shifting information left
Document test strategies, workflows, and results
provide clear recommendations
Requirements:
BS/MS degree in Science or Engineering from a recognized and accredited university/college
At least 10+ years of relevant experience
Deep expertise in storage protocols (FC, iSCSI, NFS, SMB, S3)
Hands-on experience with cloud, storage, and networking technologies, including File and Object storage, Kubernetes, and related ecosystems
Proficient in virtualization platforms (VMware, Hyper-V, KVM) and enterprise backup solutions
Exceptional debugging and problem-solving skills for complex, distributed system environments
Excellent analytical and troubleshooting capabilities
Strong proficiency in Linux and Windows operating systems
Advanced scripting skills (Python, Shell)
Passionate about learning emerging technologies
Experienced with industry-standard tools, including test management platforms, defect tracking systems (JIRA), and performance benchmarking tools
Knowledge of regression, scalability, and performance testing methodologies
Strong collaboration skills
Self-driven with outstanding verbal and written communication skills
Experience leveraging AI tools (e.g., ChatGPT, Copilot, or similar) to enhance productivity
Curiosity and adaptability to explore emerging AI technologies