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EVERSOURCE Logo EVERSOURCE · Energy

System Operations Trainer

United States, Manchester 128360.00 - 142620.00 USD / Year · Job Posted April 05, 2026
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Job Description

This role develops and implements Eversource transmission System Operations Training. Training includes both classroom and on-the-job training and incorporates both conceptual and hands-on instructional methods.

Job Responsibility

  • Performs analysis, design, development, implementation and evaluation in the context of Eversource transmission System Operations Training
  • Conducts System Operator Training program activities consistent with the Systematic Approach to Training, adult learning principles and training program policies and procedures
  • Incorporates simulation into Eversource transmission System Operations Training
  • Receives and evaluates training requests and presents to System Operations Training management
  • Evaluates procedures, practices and regulatory changes and modifies System Operations Training materials as required
  • Evaluates and recommends vendor provided training content and services
  • Represents System Operations Training at meetings, on committees and at conferences
  • Assists operations management in the coordination of response to system emergencies and participates in event review teams and incident analyses as requested by operations management

Requirements

  • Bachelor’s Degree in Electrical Engineering Technology or related discipline or an equivalent combination of education and experience
  • Five to ten (5-10) years experience in electric power distribution, transmission or generation
  • Four (4) years of experience as a System Operator preferred
  • One (1) year of experience as a trainer in a formalized training program preferred
  • Valid motor vehicle operator’s license
  • NERC Transmission Operator or higher certification (or must obtain within 6 months)
  • Knowledge of electric transmission system operations and the functions of the various components that make up the Eversource electric transmission system
  • Thorough knowledge of electric system switching and tagging procedures and practices
  • Knowledge of Energy Management System (EMS), Dispatcher Training Simulator (DTS) and other operations support applications
  • Thorough knowledge of NERC Reliability Standards, OSHA regulation and other regulatory requirements
  • Knowledge of the Systematic Approach to Training
  • Knowledge of instructional design and adult learning principles
  • Familiarity with learning management systems
  • Proficient with classroom and online presentation technologies
  • Strong presentation skills
  • Strong written and oral communication skills
  • Strong analytical and problem-solving skills
  • Read and interpret electrical schematic diagrams
  • Communicate and work effectively with personnel at various levels within Eversource, ISO-NE, ISO-NE satellites, participant companies, non-utility generators and neighboring utilities
  • Proficient with Microsoft Office Suite

Nice to have

  • Four (4) years of experience as a System Operator
  • One (1) year of experience as a trainer in a formalized training program

What we offer

  • Competitive total rewards program
  • Potential incentive
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