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System Field Analyst

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Symbotic

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Location:
United States

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Contract Type:
Not provided

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Salary:

71000.00 - 97900.00 USD / Year

Job Description:

The System Field Analysis plays a critical role in driving optimal site performance from "go-live" through to the final customer acceptance stage. Senior Field Analysts serve as the on-site representatives, spearheading efforts to enhance system performance through data-driven insights and strategic problem-solving. Their responsibilities include conducting in-depth system performance analysis, tackling complex operational challenges, and defining and refining processes and procedures. Senior Field Analysts collaborate closely with cross-functional teams to diagnose defects, assess root causes, and develop innovative solutions that optimize system functionality and ensure seamless integration with customer expectations.

Job Responsibility:

  • Leading bot system performance analysis in support of improving Bot system rate
  • Identifying and documenting bot system defects to ensure improvement actions
  • Communicating and collaborating with technical and development teams to develop bot system defect solutions
  • Enter and update tickets via Jira, stakeholders via email threads, or commentary on Confluence
  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Driving and maintaining a professional teamwork environment and being an excellent team player while working with various members of the engineering and on-site teams

Requirements:

  • Bachelor’s Degree in electrical, computer science, software engineering, Automation Engineering or related discipline preferred or equivalent work experience
  • Minimum one (1) year work experience involving analysis, engineering, or technical system testing desired
  • Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Basic knowledge of Microsoft Excel, SQL, Windows, Linux, PowerShell, or Python is a plus
  • robotic automation experience desired
  • Self-starter individuals ready to take on increased amounts of responsibility in an extremely fast paced role
  • A willingness to learn a deeper level of knowledge of all aspects of a complex system
  • Excellent team player, able to work professionally with members of various engineering teams
  • Ability to work in rapidly changing startup environment
  • Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols
  • Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit

Nice to have:

  • Basic knowledge of Microsoft Excel, SQL, Windows, Linux, PowerShell, or Python is a plus
  • robotic automation experience desired
What we offer:

medical, dental, vision, disability, 401K, PTO

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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