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NTT DATA Logo NTT DATA · IT - Software Development

System Engineering Specialist Advisor

India, Noida · Job Posted June 30, 2026
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Job Responsibility

  • Serve as the definitive technical authority for MECM/SCCM CB (Current Branch) design, architecture, and governance across client environments
  • Lead greenfield SCCM infrastructure deployments, CB upgrade programmes, and site hierarchy redesigns for enterprise-scale clients
  • Architect and govern Software Update (SUP), Application Management, OS Deployment (OSD), and Endpoint Protection workloads at scale
  • Define and enforce patch compliance frameworks, WSUS topology, ADR and maintenance window policies aligned to client SLAs
  • Lead complex OSD and task sequence engineering for Windows 11 migrations, hardware refresh cycles, and golden image pipelines
  • Govern SCCM boundary, boundary group, and content distribution architecture for geographically dispersed enterprise estates
  • Act as the escalation authority for all Priority-1/Priority-2 SCCM incidents, driving root cause analysis and permanent resolution
  • Lead SCCM-to-Intune co-management or full migration engagements — discovery, roadmap development, phased execution, and post-migration stabilisation
  • Review and approve all significant SCCM change requests (CRs) within client change management processes
  • Lead Modern Endpoint Management (MEM) architecture across Microsoft Intune for Windows 10/11, iOS, Android, and macOS device fleets
  • Design and govern Autopilot deployment profiles, enrollment policies, and ESP configuration for enterprise Zero-Touch provisioning
  • Architect compliance policy frameworks, Conditional Access integration, and Microsoft Defender for Endpoint security posture
  • Own RBAC model design, scope tags, and administrative unit governance within Intune and Entra ID
  • Lead configuration profile, update ring, and feature update policy design aligned to client security and operational requirements
  • Govern MAM (Mobile Application Management) policies for BYOD, COBO, and COPE device scenarios
  • Lead Intune workload transition planning within SCCM/Intune co-management scenarios, defining phased handover milestones
  • Provide guidance on Windows Autopatch adoption and readiness assessment for eligible clients
  • Stay current with Microsoft 365 roadmap changes and evaluate impact on managed Intune environments
  • translate into client advisory notes
  • Lead, mentor, and develop a multi-grade delivery team (Grade 7–10) across SCCM, Intune, and Modern Endpoint Management workstreams
  • Conduct regular 1:1 sessions, performance conversations, and technical coaching for all direct and indirect reports
  • Define individual development plans (IDPs) for team members, aligning learning paths to practice skill requirements and certification targets
  • Drive quality assurance across team deliverables — peer review of technical designs, runbooks, change requests, and client-facing documents
  • Allocate team capacity across client accounts and workstreams in coordination with the Delivery Manager/Associate Director
  • Manage escalations from within the team — provide technical guidance and intervention for incidents that exceed team bandwidth
  • Lead daily and weekly team stand-ups, sprint reviews, and knowledge-sharing sessions
  • Identify skill gaps within the team and drive hiring, onboarding, and knowledge transfer programmes
  • Act as a line-of-sight lead for team wellbeing, engagement, and retention within the EPM practice
  • Engage directly with client CIOs, IT Directors, and Senior Architects as the trusted endpoint management advisor
  • Lead client workshops, roadmap sessions, and quarterly service reviews (QSR) for assigned enterprise accounts
  • Produce and present technical position papers, gap analyses, and strategic transformation roadmaps
  • Represent NTT DATA EPM capabilities in client-facing pre-sales and bid support activities — including solution design, effort estimation, and SOW inputs
  • Conduct technology health assessments and maturity benchmarking across client endpoint environments
  • Influence client decisions on platform investments — SCCM infrastructure upgrades, Intune licensing tiers, co-pilot and security tooling integration
  • Define and maintain endpoint management standards, SOPs, and runbooks for the EPM practice and client delivery
  • Lead audit readiness activities — provide compliance evidence for device inventory, patch posture, and policy configurations
  • Drive adoption of EPM replicable frameworks, standard operating procedures, and delivery accelerators across accounts
  • Contribute to EPM practice thought leadership through knowledge articles, internal CoP sessions, and Show & Tell presentations
  • Evaluate emerging Microsoft technologies (Windows 365, Copilot+, Universal Print, Intune Suite) and develop advisory positions for clients
  • Support regulatory and compliance alignment across ISO 27001, NIST, CIS Benchmarks, and client-specific security standards
  • Lead PowerShell automation development for SCCM administration, Intune Graph API workflows, and endpoint lifecycle operations
  • Govern the team's automation library — design, peer review, and quality-gate all scripts entering production
  • Design and deliver Microsoft Graph API automation for Intune bulk operations, reporting, and compliance remediation
  • Identify and drive automation opportunities across repetitive delivery tasks to improve team efficiency and reduce toil

Requirements

  • 15+ years of progressive experience in enterprise endpoint management with at least 8+ years in senior/lead roles
  • Minimum 10 years of hands-on SCCM/MECM administration and architecture experience
  • Minimum 5 years of Microsoft Intune / Modern Endpoint Management design and delivery experience
  • Demonstrated experience leading technical teams of 5+ engineers across multi-client delivery contexts
  • Track record of successful client-facing engagements at Director / VP-IT level
  • Prior experience in managed services, IT outsourcing, or SI/consulting delivery models preferred
  • B.E. / B.Tech in Computer Science, Information Technology, or a related engineering discipline
  • MCA or equivalent postgraduate qualification considered in lieu of engineering degree with commensurate experience

Nice to have

  • Microsoft Certified: Endpoint Administrator Associate (MD-102) – held or in progress
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • ITIL v4 Foundation or Service Management certification
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Experience managing 20,000+ endpoint environments across multiple geographies
  • Exposure to Tanium, BigFix, or VMware Workspace ONE as complementary platforms
  • Familiarity with Power BI for EPM compliance and operational reporting
  • Experience with Zero Trust architecture, ZTNA, and SASE frameworks in endpoint context
  • Prior involvement in managed services delivery within an IT services organisation
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