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Symbotic is seeking a System Engineer to run our system control center to ensure critical issues are communicated to the cross-functional teams to ensure best system performance. You will drive CI (continuous improvement) and troubleshooting projects by identifying root cause issues and partnering with cross-functional teams to drive execution of performance criteria of the system. The System Engineer is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system.
Job Responsibility:
Monitor health of the automated adapters, vertical lifts, and automated robotic vehicles
Troubleshoot advanced system and operational issues
Communicate technical concepts clearly and concisely to site teams and customers
Document and report issues to engineering teams and work with them on a solution
Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and other IT problems
Ability to step in and effectively backfill key Symbotic on-site roles
Partner heavily with customers and other internal and external clients
Assist in escalation as required to support teams to solve production impacting problems
Participate in the initiatives for continuous improvement, standardization, and improvement of the warehouse automation solution
Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily
Requirements:
Bachelor’s degree in electrical or software Engineering, Computer Science, Automation Engineering or related discipline
or equivalent work experience
Minimum of 2 years’ experience with automated systems
Experience and ability to learn
PLC (Allen Bradley, Siemens), Robot (ABB), and Software languages such as
SQL, Linux, Python
Excellent hands-on experience with assembling, operating, and troubleshooting robotics and electro-mechanical systems
Ability to work under pressure and in an environment of changing priorities
A desire to learn new equipment and assist team members as needed
A high sense of urgency
Valid driver’s license and the ability to drive and/or fly to clients and other customer locations
Must comply with all safety requirements and protocols