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We are seeking an individual to support the integration, implementation and delivery of services, products, tariffs and promotions within Billing and Front-End systems. This role combines system configuration, quality assurance, and testing activities across key applications within the Vodafone Customer Care and Billing (CCB) platform, ensuring accurate delivery and performance of business services.
Job Responsibility
Perform quality management activities, including defining test cases, creating test customers, executing batch test scenarios, and validating test invoices
Execute regression testing for Product Service Manager (PSM) and Customer Billing Manager (CBM) package deliveries
Analyse test results for services, products, tariffs, promotions, and layout configurations
Maintain and update technical documentation and the team knowledge base
Ensure availability of applications and hosted servers across UNIX platforms
Troubleshoot and resolve database-related issues
Execute standard operational requests related to ALM and Totalview
Support the delivery and validation of business rules and layout requirements within billing systems
Requirements
Holds a degree in Engineering, Computer Science, or a related field
Possesses 1–3 years of experience in IT operations or engineering
Demonstrates strong knowledge of BSS and OSS systems
Has solid expertise in Oracle relational databases, SQL, UNIX, Linux, and Perl
Familiar with MS Office tools and documentation methodologies
Understands billing systems and their operational context
Works effectively both independently and collaboratively across teams
Communicates clearly and manages time and priorities efficiently
Approaches challenges with a logical, inquisitive, and solution-oriented mindset
Maintains motivation and initiative in a fast-paced, results-driven environment