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System Engineer in CRM team

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Sport Vision Czechia s.r.o.

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Location:
Czech Republic , Brno

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

At ART Human Channels, our mission is simple and ambitious: make every customer interaction meaningful. As part of our CRM team, you’ll help build and maintain the technical backbone that gives our commercial colleagues a complete 360° customer view—empowering them to deliver exceptional customer experiences while ensuring platform performance, stability, and reliability. From CRM platforms like Alpha, One, and FuturA (built on MS Dynamics 365) to innovative tools such as Kate, our digital assistant, you’ll work on systems that make a real impact for both customers and employees. Your work will balance technical excellence and innovation: maintaining robust environments while enabling transformation through AI Agents, Generative AI, new CRM capabilities, and process automation. To support our growing AI roadmap for commercial employees, we’re strengthening our team with three versatile, multi-skilled professionals who will contribute to both new initiatives and ongoing operational excellence.

Job Responsibility:

  • Design, implement, and maintain the technical foundations of our CRM environments
  • Ensure performance, scalability, and reliability of CRM platforms and surrounding systems
  • Troubleshoot technical issues, proactively identifying root causes and proposing robust solutions
  • Automate deployments, monitoring, and operations to enhance efficiency and reduce manual work
  • Work closely with architects, other developers, and analysts to ensure secure, cost-effective, and compliant technical designs
  • Maintain and optimize existing infrastructure, ensuring smooth daily operation
  • Contribute to strategic programs, including modernization, cloud readiness, and AI-enablement

Requirements:

  • Strong technical troubleshooting skills
  • Experience with agile methodologies and technical project delivery
  • Significant experience with .NET
  • Proactive, flexible, and thrives in a fast evolving environment
  • Shows ownership and a solution-driven mindset
  • Practices active listening, values teamwork, and shares knowledge openly
  • Eager to develop expertise in technologies such as MS Dynamics 365, Azure, monitoring solutions, and automation tools
  • English (advanced)
  • Secondary education or professional training with a school-leaving exam

Nice to have:

Some experience with MS Dynamics 365

What we offer:
  • Bonuses twice a year based on your performance
  • Hybrid working mode with the possibility to work 50% from home
  • 28 days off per year
  • Opportunities for business trips to Belgium
  • Multisport card
  • Learning courses
  • Meal voucher card (170 CZK/day)
  • Cafeteria benefit system
  • Fruit and ice cream days
  • Referral bonuses
  • Contribution to pension and life insurance
  • Great deals on ČSOB products

Additional Information:

Job Posted:
March 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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