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Join Western Massachusetts’ largest integrated healthcare system, Baystate Health, as the new System Director, Emergency Services!
Job Responsibility:
Provide enterprise-wide leadership for Emergency Department nursing practice across Baystate Health
Support operations at Baystate Medical Center, Baystate Noble Hospital, Baystate Franklin Medical Center, and Baystate Wing Hospital to ensure consistency, reliability, and clinical excellence
Serve as the subject matter expert for ED nursing, leading the development and standardization of clinical workflows, care models, and practice standards
Drive strategic and operational initiatives that improve throughput, reducing LWBS, enhancing quality, safety, patient experience, and increasing nurse engagement
Lead the development and optimization of system dashboards, operational metrics, and enterprise tools (e.g., surge planning, capacity management)
Partner closely with regional CNOs, ED physician leadership, and site nurse managers to align local performance improvement efforts with system goals
Foster a professional practice environment grounded in evidence-based care, shared governance, and nursing research
Represent ED nursing at the executive level, contributing to strategic planning, system committees, and national thought leadership