System Analyst, IKEA

IKEA

Location:
United Arab Emirates, Dubai

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

System analyst will play a crucial role in the design, development, implementation, configuration, upgrades, support and maintenance of Microsoft NAV/BC/D365 (F&O) solutions within existing and new expansion stores, with close coordination with digital & IT team, functional heads and business users. With emphasis on implementing various Software Solutions, Service Packs & Hot Fixes and various IT tools for the IKEA stores within the UAE, Qatar, Egypt and Oman with clearly defined business process & working methods that are in line within the IKEA concept & Al-Futtaim Group’ framework and guidelines.

Job Responsibility:

Plan and execute upgrade and data migration from legacy systems to D365, ensuring quality and data integrity throughout migration process while managing data governance and security policies
Collaborate with functional head to understand business needs and translate into function requirements, documenting functional specifications, and technical design documents, developing and customizing applications to meet business needs
Ensure on time, quality, and cost-effective design, development & delivery of all functional MS NAV/BC/D365 projects and enhancement activities within the guidelines of the project methodology
Identify opportunities to streamline business processes and improve system efficiencies, recommend, and implement process changes to optimize functionalities in line with Al-Futtaim group and IKEA principal guidelines
Provide ongoing support and troubleshooting issues, administering SQL databases to ensure there is continuous performance tuning, using Performance Monitor, and other related monitoring/troubleshooting tools

Requirements:

System design and architecture
Business analysis and requirements gathering
Application development and deployment
Excellent communication skills
Strong interpersonal and stakeholder management skills
Analytical and problem-solving ability
Cross-functional collaboration and teamwork
Graduate in Computer Science, Information Technology, or similar discipline with 7+ years’ experience in business analysis, system design & development, and implementation of ERP within retail industry
Strong understanding of the Microsoft Dynamics 365 solution and/or NAV/Business central, Azure DevOps or other CI/CD tools
Sound knowledge of SQL DB administration and programming
Should be proficient in programming languages like C/AL, AL, X++, C#
Certification in D365 and knowledge of software development methodologies would be an added advantage

Nice to have:

Certification in D365
Knowledge of software development methodologies

Additional Information:

Job Posted:
October 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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System Analyst