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We are looking for a System Administrator in Kyiv for the Tech Support department, who will strengthen the team to provide high-quality IT assistance to employees and ensure stable and uninterrupted operation of IT equipment.
Job Responsibility:
Work with incidents of level L1
Documenting solutions and creating a knowledge base for internal support
Configuring, implementing and supporting MDM, ZTNA, EDR services
Supporting and developing office and cloud infrastructure
Keeping records of equipment, domains, subscriptions
Responding to employee requests regarding the operation of equipment and software
Supporting the operation of the generator, ecoflow in the office
Working in an autonomous office in the Kyiv city centre and being ready to visit the office at least twice a week
Requirements:
1+ year of commercial experience as a System Administrator
Experience with office infrastructure and Mikrotik networks (TCP/IP, DHCP, DNS, VPN)
Experience with MDM and EDR (e.g. Kandji), ZTNA, domains (registration, support, configuration)
Understanding of Zero Trust, RBAC, ITSM, IT Asset Management (Setyl)
Experience with VMWare virtualization systems (Esxi, Vcenter, Vsan, Distributed switch, Drs)
What we offer:
Mental and Physical Health: health care is a must, so at JATAPP we will cover health insurance for you
Benefits Cafeteria: choose what you like most — sports, food delivery, home office supplies — and we will cover your expenses under available budget
Knowledge sharing: in addition to internal events, you will have access to the Projector library
Remote-First Culture: it’s up to you whether to work remotely or at our coworking space
Personal Equipment Policy: for sure, you will have everything you need to work efficiently
Learning and Development Opportunities: it's a real pleasure for us to watch you learn, so we're happy to cover your learning and development costs, as well as English courses
Community of like-minded people: at JATAPP you will work in a team of like-minded people who are ready to launch a product, run a marathon, or climb Hoverla together
Creative freedom: we encourage initiative and creative thinking, so with us, you can be yourself and have the freedom of professional expression
Legal & Finance Support: we cooperate with the best financiers and lawyers who will be ready to help solve any of your questions upon request
Time-off Policy: 20 vacation days per year, 5 days for sick leave without medical confirmation, unlimited sick leaves with a doctor's note, 3 personal days, and 2 days off for special events or occasions