System Administrator

• Manage and maintain Microsoft Entra ID (Azure AD) and Active Directory, including user provisioning, group policies, and access controls
• Configure and deploy endpoint management solutions using Microsoft Intune, ensuring compliance and performance for Windows 11 devices
• Monitor IT systems and automate workflows using tools like Pulseway to ensure system efficiency and reliability
• Provide technical support and resolve issues through Jira Service Management or similar helpdesk platforms
• Troubleshoot and optimize network performance using CatchPoint and ensure uptime through proactive monitoring
• Administer secure web and application delivery platforms such as Akamai to maintain system security
• Implement cloud security measures and data protection policies using Netskope
• Manage endpoint detection and response tools like CrowdStrike Falcon to safeguard against threats
• Conduct security awareness training and phishing simulations using KnowBe4 to enhance organizational cybersecurity
• Create and maintain clear system documentation, procedures, and knowledge base articles for internal use

• Proven experience as a System Administrator or in a related role, with a strong understanding of IT infrastructure
• Proficiency in managing Microsoft Entra ID (Azure AD) and Active Directory environments
• Hands-on experience with Windows 11 device management and enterprise-level endpoint solutions
• Knowledge of endpoint security tools such as CrowdStrike Falcon and monitoring tools like Pulseway
• Familiarity with ticketing systems such as Jira and security platforms like Akamai and Netskope
• Strong troubleshooting skills for hardware, software, network, and telephony issues
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams

Relevant certifications (e.g., Microsoft, CompTIA) or scripting experience in PowerShell are a plus

• medical, vision, dental, life and disability insurance
• company 401(k) plan