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Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery.
Job Responsibility:
First line support - interaction with employees on their workplaces to do initial estimation of task complexity and solving local software and hardware issues
Symantec SES antivirus clients support. Printer support and printing problem solving
If the supposed solution is outside the area of responsibility, escalate the request to a higher level
Purchasing software, equipment and services from local providers/suppliers, interacting with Internet providers and solving emerging problems
Keeping records of equipment and software in the office
Requirements:
Administration Windows, Linux and MacOS OS family of operating systems
Understanding of basic OS mechanisms, knowledge of Microsoft Office products
Understanding how IP networks work and diagnosing problems
Tools & Technologies: Windows, Linux and MacOS OS family. Microsoft Office, Adobe Acrobat, Symantec SES client
What we offer:
EDU corporate community (300+ members): tech communities, interest clubs, events, a small R&D lab, a knowledge base, and a dedicated AI track
Licenses for AI tools: GitHub Copilot, Cursor, and others
Expanded medical insurance for employees
Meetups, organized by our company
Corporate getaway & teambuilding activities
Pizza days, office gatherings
Access to discounts across a variety of stores, restaurants & cafes through a corporate discount program