System Administrator II

• Assists with basic configuration, monitoring, troubleshooting, analysis of Desktop and Servers, networks, video systems.
• Participates in the installation and administration of local systems using multiple protocols and various computer systems/tools.
• Writes detailed/technical problem reports, assists with root cause analysis and recommendations for configuration and process changes.
• Installs, upgrades and administers operating systems and application software in multi-user client/server environments, using Windows 11 Enterprise.
• Provides customer with technical support by responding to IT help desk issues.
• Perform other related duties and tasks as directed.

• Must have an active Top-Secret Clearance with SCI eligibility or the ability to obtain TS/SCI. Note: US Citizenship is required to obtain a Top-Secret clearance.
• Must possess and maintain a Comp TIA Security+ CE certification.
• Trained in information assurance to DoD 8570.01-M IAT Level II
• 2-4 years’ information technology and Windows OS experience in the field.
• Posses demonstrated system or network administration skills, knowledge, and technical competence in the management of workstations, information systems and networks to include both hardware (A+) and software.
• Understand network topology, standards, and protocols.
• Possess hands-on experience administering Windows 11 as well as Windows Server 2016/9 experience.
• Possess a professional understanding and use of Microsoft Office Professional suite of software (Word, Access, Excel, PowerPoint, etc.).
• Must possess and maintain a current state issued driver’s license.

Associates Degree is preferred in a related discipline augmented by ongoing academic/technical training and/or certification programs specific to the work unit hardware/software tools and

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance